Refund Policy

Refund Policy

At Lemon Tree Hotels India, we are dedicated to ensuring your satisfaction with every reservation. Please review our refund policy below to understand the terms and conditions.

1. Eligibility for Refund:

• Refund requests must be made within [number of days] days from the date of booking.
• To qualify for a refund, the reservation must be unused, in its original condition, and adhere to our cancellation policy.

2. Non-Refundable Reservations:

• Certain reservations, such as [specific types of bookings], are non-refundable.

3. How to Request a Refund:

• Initiate a refund by contacting our customer support team at [customer support email] within the eligible timeframe.
• Provide your booking reference, a detailed explanation for the refund request, and any supporting documentation.

4. Refund Processing:

• Once approved, refunds will be processed within [number of days] days.
• Refunds will be credited to the original payment method used during the booking.

5. Late or Missing Refunds:

• If your refund is delayed, check your bank account or contact your credit card company.
• For further assistance, reach out to our customer support team at [customer support email].

6. Changes to Refund Policy:

• Lemon Tree Hotels India reserves the right to update or modify the refund policy without prior notice. Changes are effective immediately upon posting on our website.

By booking with Lemon Tree Hotels India, you acknowledge and agree to adhere to our refund policy.

For any questions or concerns, please contact our customer support team at [customer support email].

Thank you for choosing Lemon Tree Hotels India!